Fieldservice Availability

This module defines blackout days (non-operational days), stress days (high-demand periods), and delivery time ranges for field service operations. It provides the necessary models to store this information, which can be used by other modules to manage scheduling, availability, and workload adjustments.

• Blackout Days (`fsm.blackout.day`): Represent dates when field service operations are unavailable (e.g., holidays, company-wide closures).
• Blackout Groups (`fsm.blackout.group`): Represent groups of days when field service operations are unavailable (e.g., holidays, company-wide closures).
• Stress Days (`fsm.stress.day`): Indicate dates with increased service demand (e.g., peak business periods requiring additional workforce).
• Delivery Time Ranges (`fsm.delivery.time.range`): Define available time slots for scheduling field service operations.
• Restricts blackout days for Scheduled Start (ETA) orders with the same date

This module validates Scheduled Start (ETA) dates on field service orders against blackout days configured on their route. Orders with an ETA that falls on a matching blackout day cannot be saved.

Table of contents

Usage

Navigate to Field Service > Configuration > Availability. Once there, you can select Delivery Time Ranges, Blackout Days, Blackout Groups or Stress Days to create new records.

Steps to restrict blackout days for Scheduled Start (ETA) orders with the same date

1. Set up Blackout Days on Configuration > Blackout Groups and create or edit one with blackout days
2. Go to Field Service > Master Data > Routes > Create or edit route and assign Blackout Group Days and a Person
3. Create a Field Service order and set up Scheduled Start (ETA) with date that you put on blackout days and the Odoo will throw an error

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Authors

• APSL-Nagarro

Contributors

• APSL-Nagarro:
  • Patryk Pyczko <<ppyczko@apsl.net>>
  • Antoni Marroig <<amarroig@apsl.net>>
  • Bernat Obrador <<bobrador@apsl.net>>
• CIT-Services:
  • Linto Antony <<l.antony@cit-services.eu>>

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainer:

This module is part of the OCA/field-service project on GitHub.

You are welcome to contribute. To learn how please visit <https://odoo-community.org/page/Contribute>.